PlugSolarIreland

Legal

Cookie and Privacy Policy

This page explains how we process personal data and use cookies in line with the EU General Data Protection Regulation (GDPR), the ePrivacy framework, and Irish data protection law.

Last updated: 17 May 2026

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Manage cookie consent

Use these controls to give, deny, or withdraw consent for non-essential cookies at any time.

1. Data controller details

Company Name: AVALIX Limited

Address: 6 Fern Road, Sandyford Business Park, Dublin, D18 FP98, Ireland

Support: support@plugsolar.ie

Dun and Bradstreet Number: 984874092

Company Registration: 749197

Tax Registration Number (TRN): 4201226KH

2. What data we collect and why

We process only data that is necessary for site operation, communication, service improvement, and lawful business administration.

  • Contact and waitlist data: email, optional phone, postcode, and selected product interest.
  • Technical data: device/browser metadata, IP-derived diagnostics, and log events required for availability and security.
  • Measurement data (with consent): aggregated or pseudonymised usage events to understand site performance.
  • Marketing data (with consent): campaign attribution and personalised-ad related identifiers where enabled.

3. Legal bases under GDPR (Article 6)

  • Contractual necessity (Art. 6(1)(b)): to provide requested pre-sale communications or service interactions.
  • Legitimate interests (Art. 6(1)(f)): fraud prevention, security, debugging, and core service continuity.
  • Consent (Art. 6(1)(a)): for non-essential cookies, measurement, and personalised marketing technologies.
  • Legal obligation (Art. 6(1)(c)): where recordkeeping, compliance, or lawful disclosure is required.

4. Cookie categories and retention

We use strictly necessary cookies by default. Non-essential categories are enabled only when you consent.

  • Strictly necessary: authentication/session integrity, security, load balancing, and technical preferences.
  • Experience: user-interface preferences and content enhancement.
  • Measurement: analytics and performance statistics.
  • Marketing (personalised ads): ad measurement, audience-matching, and remarketing technologies.

Cookie lifespan varies by provider and purpose (session, short-term persistent, or longer-term identifiers). We apply data minimisation and retention limits consistent with necessity and legal obligations.

5. Consent management and withdrawal

You can accept, deny, or withdraw consent at any time via the preferences panel on this page.

Denying or withdrawing consent does not affect strictly necessary processing, but may make related non-essential features unavailable.

Withdrawal applies from the moment it is recorded and does not invalidate processing performed before withdrawal.

6. Sharing, processors, and international transfers

We use vetted service providers (processors) for hosting, analytics, communications, and infrastructure operations where needed to deliver services.

Where data is transferred outside the EEA, we rely on lawful transfer mechanisms such as adequacy decisions or Standard Contractual Clauses (SCCs), together with supplementary safeguards where required.

7. Your rights

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure in applicable circumstances.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object, including to direct marketing.
  • Right not to be subject to solely automated decisions with legal or similarly significant effects, where applicable.
  • Right to lodge a complaint with the Irish Data Protection Commission (DPC).

To exercise rights, contact: info@plugsolar.ie.

8. Security and breach response

We apply organisational and technical measures appropriate to risk, including access controls, logging, transport encryption, and secure operational practices. If a personal data breach is likely to result in risk to rights and freedoms, we notify the competent supervisory authority and, where required, affected individuals.

9. Children and sensitive data

Our services are not directed to children under the age required by applicable law for digital consent. We do not intentionally collect special category personal data unless a lawful basis and additional safeguards apply.

10. Policy changes

We may update this page to reflect legal, technical, or operational changes. Material updates will be communicated on this page with a revised "Last updated" date.